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  • Faqs
02

1

Can I upgrade to All Inclusive on arrival?

Yes, you can upgrade at reception, with a minimum of 3 days and until the end of your stay.

3

Is it possible to buy the All Inclusive service for single days?

No, the All Inclusive service has a minimum of 3 days and until the end of the stay.

5

What does the All Inclusive service include?

It includes unlimited access to the international buffet, snacks and drinks at the pool bar. Alcoholic and non-alcoholic drinks of local brands. International brands are at a charge.

7

Are there any drinks that are not included in the All Inclusive?

Yes, some products are included and others are paid.

9

Do you have a Day Pass?

Yes, we have a Day Pass and you can purchase it at reception, although it is subject to availability.

11

Is it possible to buy individual access to the buffet?

Yes, you can buy a meal from the buffet without having the All Inclusive. You can ask for more information at the bar.

13

I have a reservation, can I book transport with you?

We do not offer transport, but we collaborate with a company. Book at https://piratesvillage.tourtivity.travel/.

15

I have a reservation and I would like to add a person, is this possible?

Normally it is possible, but there may be a supplement. Send an email for more information to info@piratesvillage.com.

17

Is it possible to change the dates of my booking?

Send an email to info@piratesvillage.com and our reservations department will get back to you as soon as possible to handle this request.

19

Is it possible to add nights to my booking?

Send an email to info@piratesvillage.com and our reservations department will get back to you as soon as possible to manage this request.

1

Is it possible to request a ground floor?

Ground floors are a different room category and must be booked. If there is availability, you can upgrade at reception.

3

Can I upgrade to a ground floor flat?

Yes, if available, you can upgrade at reception. We have limited units.

5

Are there adapted flats?

Yes, but they are subject to availability.

7

Do you have baby cots?

Yes, our staff will provide you with a cot free of charge on arrival.

9

Is there a bathtub in the flat?

All flats have a shower. You can request a baby bathtub free of charge at reception.

11

Can I book one of the new suites?

We only have 10 suites available, but they can only be booked through Jet2Holidays. We are sorry for the inconvenience.

1

Can I upgrade to All Inclusive on arrival?

Yes, you can upgrade at reception, with a minimum of 3 days and until the end of your stay.

3

Is it possible to buy the All Inclusive service for single days?

No, the All Inclusive service has a minimum of 3 days and until the end of the stay.

5

What does the All Inclusive service include?

It includes unlimited access to the international buffet, snacks and drinks at the pool bar. Alcoholic and non-alcoholic drinks of local brands. International brands are at a charge.

7

Are there any drinks that are not included in the All Inclusive?

Yes, some products are included and others are paid.

9

Do you have a Day Pass?

Yes, we have a Day Pass and you can purchase it at reception, although it is subject to availability.

11

Is it possible to buy individual access to the buffet?

Yes, you can buy a meal from the buffet without having the All Inclusive. You can ask for more information at the bar.

13

I have a reservation, can I book transport with you?

We do not offer transport, but we collaborate with a company. Book at https://piratesvillage.tourtivity.travel/.

15

I have a reservation and I would like to add a person, is this possible?

Normally it is possible, but there may be a supplement. Send an email for more information to info@piratesvillage.com.

17

Is it possible to change the dates of my booking?

Send an email to info@piratesvillage.com and our reservations department will get back to you as soon as possible to handle this request.

19

Is it possible to add nights to my booking?

Send an email to info@piratesvillage.com and our reservations department will get back to you as soon as possible to manage this request.

1

Is it possible to request a ground floor?

Ground floors are a different room category and must be booked. If there is availability, you can upgrade at reception.

3

Can I upgrade to a ground floor flat?

Yes, if available, you can upgrade at reception. We have limited units.

5

Are there adapted flats?

Yes, but they are subject to availability.

7

Do you have baby cots?

Yes, our staff will provide you with a cot free of charge on arrival.

9

Is there a bathtub in the flat?

All flats have a shower. You can request a baby bathtub free of charge at reception.

11

Can I book one of the new suites?

We only have 10 suites available, but they can only be booked through Jet2Holidays. We are sorry for the inconvenience.

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Address

Av. del Rey Jaime I, 114
07180 Santa Ponsa
Spain

Contact

+34 971 694 642 - Reception

info@piratesvillage.com

Contact

If you have any questions or need more information, please send us an email and we will be happy to assist you.

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Transfer

Do you need to be picked up? Book your transfer with us and enjoy the best service at the best price.

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How to get here

We show you the most comfortable route to get to Pirates Village

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This establishment has carried out improvements to the facilities for which it has received financing aid, co-financed by the European Union.
This establishment has installed solar panels with financing from European funds.

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